Outbound — Support.

We're here to help.

Common questions

How do I sign in?

Outbound signs you in with your email and a one-time code. Enter your email, then the 6-digit code we send you. No password required.

The app needs my location — why?

Outbound is a live map of travelers around you, so it uses your location to place you on the map and show who and what is nearby. You can grant or deny location in iOS Settings → Outbound at any time; the map features are limited without it.

How do I add a profile photo or a story?

Tap your avatar to set a profile photo. On the map, tap the “＋ Add Story” card to post a photo or short video from where you are.

How do I control who sees me?

You can turn live location sharing on or off from the account menu, and edit what's on your profile any time.

How do I delete my account?

Open the account menu and choose Delete account. This permanently removes your profile, posts, comments, and associated data. You can also email us to request deletion.

I found a bug or want to report someone

You can block or report content and users from within the app. For anything else, email us at support@outboundwear.com and we'll take a look.

Privacy

See our Privacy Policy for details on what we collect and how it's used.